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EAP Clinical Counselor – Overnight
| Company | CVS Health |
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| Location | Texas, USA |
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| Salary | $60522 – $129615 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist) in the state where the candidate will work
- 1+ years of crisis intervention experience
- Strong written and verbal communication skills
- Excellent multitasking abilities
- Proficiency in using various technology platforms and tools.
Responsibilities
- Deliver on-demand single session consultations, clinical assessments, triage, and informational services.
- Leverage advanced technology platforms to enhance customer experience, ensuring optimal outcomes by connecting members to the right solutions at the right time to meet their needs.
- Support members in their preferred communication modality, whether via phone, video, or chat, for personalized and effective care.
Preferred Qualifications
- 1+ years of EAP, Behavioral Health, or Social Services experience
- Experience working with diverse populations.
- Familiarity with brief therapy models (Single Session Consultation is very helpful) and Motivational Interviewing
- Call center work experience
- Experience in delivering services via multiple platforms (chat, video, phone)
- Strong rapport-building skills
- Experience facilitating positive behavior changes.
