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Employee Relations Senior Manager
Company | Grow Therapy |
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Location | New York, NY, USA |
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Salary | $172000 – $192000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- 7+ years of progressive employee relations experience
- A track record of driving thoughtful, innovative strategies and ideas that make ER work ever more impactful for the business, people, and culture
- Experience with many different kinds of workforces (e.g., tech, hourly, hybrid, remote) and multi-state operations
- Strong core ER skills including sound judgment, discretion, investigation expertise, and deep understanding of employment laws
- Ability to influence across all levels
- Highly independent with the ability to scale as Grow scales
- Ability to work in a hybrid model (3 days/week) from Grow HQ in NYC
Responsibilities
- Build and lead the Employee Relations function from the ground up
- Define ER reporting and analytics strategy
- Act as a subject matter expert on employment law, compliance, and ER best practices
- Lead and continuously improve employee relations processes, documentation, and policies
- Lead and resolve complex and high-risk issues such as performance concerns, behavioral challenges, complaints, and policy violations
- Conduct sensitive investigations from start to resolution
- Partner with People Business Partners, Legal, and People Ops on nuanced cases
- Ensure proper documentation and compliance with legal and internal standards
- Serve as an escalation point and advisor for People Business Partners on performance and conflict resolution
- Review, create, and update People policies
- Stay current on legal developments and compliance needs
- Provide input and consultative support on the Employee Handbook and processes for accommodations, leave, and immigration
- Obsess over ER metrics and trends
- Glean regular insights and report out on ER activity, outcomes, and opportunities for process improvements
- Design and deliver ER-related training programs
Preferred Qualifications
- Ability to think creatively, differently, and progressively about ER and the role it plays in driving performance and culture
- Framework thinker and deeply data-driven, building systems that proactively look for leading indicators