Operational Support Administrator
| Company | HUB |
|---|---|
| Location | Kansas City, MO, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- 3 to 6 months of prior office experience preferred
- High School Graduate or a Certificate of High School Proficiency, Age 18 or older
- Must hold a valid Driver’s License
- Dependable transportation
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively to customers and teammates
- Bilingual in English and Spanish a big plus
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
Responsibilities
- Provide clerical and administrative support to operations and client service departments
- Assist with HUB event planning and execution
- Manage and maintain front desk area, lobby and help with upkeep in kitchen/lounge area
- Answer multi-line phone system (including transfers)
- Manage and distribute incoming and outgoing mail
- Scan mail into our Agency Management System and deliver it electronically to client service teams
- Provide other clerical functions as needed such as photo copying, stuffing envelopes, preparing policy books, assembling Auto ID Cards
- Miscellaneous administrative duties/projects as needed
Preferred Qualifications
- Bilingual in English and Spanish a big plus