Training Design and Development Specialist

Training Design and Development Specialist

Requirements

• Proven past technical experience with operating, maintaining, and improving upon an electronic data systems such as Huddle as a Service (SaaS) collaboration product, and subscription web-based services such as SurveyMonkey and ClassMarker.
• Superior technical writing and editing skills, to include extensive working knowledge of Microsoft tools.
• Experienced and credentialed to conduct internal and external quality management audits. This includes past proven performance, relevant academic study and/or training, and valid credentialing such as The American Society of Quality’s Certified Quality Auditor credential.
• Experienced and credentialed with learning management systems, instructional system design and learning outcome measurement. This includes past proven performance, and relevant academic study and/or training.
• Proven experience related to the development, implementation, and maintenance of an ISO 9001 compatible QMS.
• Valid U.S. Driver’s License
• Must successfully pass an ATF background investigation which includes criminal history, credit/financial queries, drug use, previous employment/education verification, and DMV records check.
• Must be able to obtain and maintain a ATF Public Trust US Government Clearance. Note: US Citizenship is required to obtain a ATF Public Trust Clearance.

Responsibilities

• Maintain and improve upon curriculum and instructor development processes and products.
• Design, write, review, and edit a variety of written documents, to include, but not limited to, manuals, SOP’s, guidebooks, handbooks, briefs, instructional guides, and reports.
• Design, write, review, and edit a variety of Microsoft tools and products such as PowerPoint and Excel.
• Maintain, improve upon, and provide technical customer service support for Huddle Software as a Service (SaaS) product.
• Lead the process to prepare, schedule, implement, and document results of industry standard internal audits, especially regarding accredited programs.
• Provide technical support for external, third-party audits as required by various international and national accreditation standards.
• Maintain and improve upon an existing Quality Management System (QMS) that is ISO 9001 compliant for the purpose of seeking appropriate organizational and individual credentialing, to include accreditation to viable international or national standards.
• Maintain and provide technical customer service support for subscription services identified as SurveyMonkey and ClassMarker for survey and testing purposes.
• Ensure the successful attainment, and maintenance of additional credentialing for programs such as accreditation to viable international or national standards.
• Support other types of relevant valid credentialing that serve the purpose of enhancing its mission capabilities regarding training, forensic services, and personnel certification programs.

Preferred Qualifications

• Preference for personnel with prior public safety/military backgrounds, especially in the design, development, implementation, and evaluation of training.
• Bachelor’s Degree from accredited college or university preferred. Combination of formal education, work experience and on-the-job training will be considered.
• General experience with local, State, or Federal law enforcement or the US military is preferred, but not required.