Business Development Specialist

Business Development Specialist

Requirements

• Experience in sales, marketing, or patient advocacy in home care, hospice, or other healthcare settings is preferred
• Technical proficiency with Microsoft Office Suite and other relevant software is required
• Ability to travel to events and meetings within the market area
• Key competencies include customer focus, advocacy, communication skills both written and verbal, analytical skills, problem solving, critical thinking, organization, adaptability, empathy and teamwork

Responsibilities

• Develop and execute marketing strategies aimed at driving brand awareness, customer acquisition, and revenue growth
• Collaborate with cross-functional teams to create compelling campaigns and initiatives
• Serve as the primary point of contact for patient communication and support
• Ensure the highest level of customer service is provided throughout the patient development process
• Conduct outreach efforts to attract potential patients, including completing intakes and providing ongoing updates and check-ins throughout their journey
• Foster positive relationships with both internal staff and external hospital and medical group records departments to facilitate smooth record retrieval and cooperation
• Build and maintain connections with local unions, community organizations, and other stakeholders
• Coordinate and attend patient appreciation events, senior fairs, marketing events, and other community activities to promote our program and services
• Interpret and analyze lab results, tests and other diagnostic information
• Coordinate effectively with internal staff, external stakeholders, and medical providers to facilitate seamless patient development and support processes
• Educate former Department of Energy workers, contractors, and subcontractors on qualification requirements and available resources, facilitating access to necessary services and support
• Maintain accurate records of patient interactions and outcomes
• Generate reports on outreach efforts, patient engagement metrics, and marketing campaign performance to inform strategic decision-making

Preferred Qualifications

• Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness (DEEOIC) program is a plus