Vacations Connectivity Consultant

Knowledge of the hotel and travel industry, with familiarity in OTA or channel manager ecosystems preferred
Skilled in organization and time management, with the ability to handle multiple projects, prioritize tasks, and meet deadlines efficiently
Ability to effectively communicate and coordinate with partners
Ability to troubleshoot partner-facing and content issues in collaboration with internal teams
Ability to self-start with attention to detail and follow-through
Ability to work in a fast-paced environment with shifting priorities
Required – High School Diploma or GED

Lead partner onboarding efforts from contract signature through successful technical integration
Coordinate kickoff calls and manage the onboarding checklist across internal teams
Collaborate with Pricing and Content teams to validate inventory and ensure pricing accuracy
Collaborate on connectivity initiatives with regional teams and central technology to align with business goals
Perform connectivity testing and resolve configuration or content issues
Support troubleshooting efforts and resolve technical issues during account activation to ensure smooth onboarding
Support refinement of connectivity procedures with hotel suppliers, CRS, PMS, and Channel Managers to ensure seamless performance
Act as the primary point of contact for the partner throughout onboarding (handoff occurs post-launch)
Track and report onboarding status and partner readiness milestones
Maintain internal documentation and ensure handoffs to post-onboarding support are clean and complete
Support leadership with additional strategic initiatives as needed
May perform other duties as directed by Employee’s Leadership

Preferred: Experience in project management in cross-functional environments
Preferred: Experience working directly with partner contacts, coordinating between business and technical teams, and navigating competing priorities
Preferred: Experience in travel systems
Advanced level experience, seasoned and specialized knowledge in: Online Travel Industry Connectivity and Commercial functions, External and internal partner relationship management