Senior Learning & Development Manager – CVS Media Exchange – CMX
| Company | CVS Health |
|---|---|
| Location | Boston, MA, USA, Smithfield, RI, USA, Chicago, IL, USA, Needham, MA, USA, Ambler, PA, USA, New York, NY, USA |
| Salary | $82940 – $199144 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of organizational training and development experience with a strong foundation of business, retailer, and consumer product goods understanding.
- 5+ years in instructional design, curriculum development and educational technology.
- 3+ years cross-functional leadership experience.
- 2+ years of either retail media, retail, brand, or agency experience.
- 2+ years of digital marketing or ad tech experience.
Responsibilities
- Spearhead the development and implementation of the learning and development strategy that supports the growth of monetization professionals across several diverse disciplines including Sales, Client Success, Product, and Strategic Development.
- Leverage expertise in instructional design and modern talent development as well as best practices in strategic planning and execution.
- Involve and create synergies with others across the enterprise whose input and collaboration are critical to achieving targeted outcomes.
- Build out a best in class new hire onboarding curriculum.
- Construct an agile Learning & Development strategy and roadmap that ensures alignment of programs with priorities and trending needs, including new product launches.
- Continuous colleague upskilling & reskilling by designing and developing curriculum that is implemented and delivered virtually and in-person across a wide variety of topics (instructor-led training, e-learning, blended learning).
- Magnification of the team commitments and values through engagement and personal development programs.
- A metrics approach to training and development programs continually measuring for competency, relevancy and impact, on time and on budget.
Preferred Qualifications
- Prior experience creating learning and development roadmaps & strategic plans and translating them into operational objectives and programs.
- Expertise in designing and delivering educational programs across a variety of topics utilizing well-matched methods.
- Strong understanding of instructional design models and principles, proficiency with e-learning authoring tools (e.g. Articulate Storyline).
- Familiarity with Learning Management Systems (LMS) and other educational technologies.
- Excellent public speaking and superior presentation and facilitation skills.
- Natural collaborator and relationship builder.
- Self-motivated, high-capacity individual who can function and win in a demanding, performance-driven environment.
- Creative problem solver who can incorporate new learnings into existing plans and act decisively and independently.
- Knows how to get things done through formal channels as well as relationships with colleagues across the organization.
- Proficiency in creating a talent strategy that builds discipline around recruiting, hiring, onboarding, engagement, and retention capabilities needed for the future.
- Seeks broader perspectives and gathers information to understand business issues, priorities and the culture of how we operate across various stakeholder groups.