Workforce Scheduler
| Company | Aggreko |
|---|---|
| Location | Detroit, MI, USA, Cleveland, OH, USA, St. Louis, MO, USA |
| Salary | $75000 – $90000 |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Associate degree or higher in related field and/or relevant experience, specialized diploma, or vocational training
- Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities
- Ability to prioritize and respond with the appropriate sense of urgency
- Experience in operations or the rental industry
- Excellent ability to operate under minimal supervision
- Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs
Responsibilities
- Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance
- Develop technician schedules in consultation with the Service Center Manager and Team Lead
- Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status
- Optimize technician resources to meet business priorities and achieve set KPIs for productivity
- Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges
- Ensure adherence to customer-specific safety requirements, including inductions and certifications, when dispatching technicians
Preferred Qualifications
-
No preferred qualifications provided.