Dedicated Well-Being Coordinator
| Company | Cigna Group |
|---|---|
| Location | Scottsdale, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Master’s |
| Experience Level | Junior, Mid Level |
Requirements
- Understanding of wellness programming and health promotion
- Strong understanding of benefits and plan designs a huge plus
- Strong organizational and project management skills
- Ability to analyze data and metrics to drive strategic decisions
- Resilient and able to overcome roadblocks without being deterred by initial setbacks
- Possess problem solving and analytical skills; attention to detail and proven ability to manage complex timelines
- Highly skilled at creation and delivery of presentations/public speaking
- Proficient at engaging, influencing and motivating others
- Excellent oral and written communication skills
- Self-starter; able to work independently to get results
- Ability to foster collaboration, gain support and trust
- Proficient at establishing and maintaining interpersonal relationships
- Proven ability to function in a heavily matrixed environment
- Possess knowledge of Excel, Word & PowerPoint
- Proven ability to present in group settings with technology platforms (WebEx Meeting applications)
Responsibilities
- Conduct an organizational assessment to identify client’s strengths and opportunities
- Conduct well-being surveys to determine employees’ interests and feedback
- Present multifaceted data elements such as registration rates, utilization, health assessment and overall engagement metrics
- Collaborate with Cigna account team and client to create an annual strategy
- Ensure strategy is adaptable to the unique needs of client
- Create a communication plan to promote programs utilizing various communication channels
- Develop and stay within client-specific budget that supports their well-being strategy
- Provide on-going analysis and evaluation of client communications/health/wellness strategies, biometric data, and employee engagement to drive better results
- Collaborate with Cigna account team, client and vendors to create, promote and implement well-being programs such as events, campaigns and seminars
- Track program metrics including participation and outcomes
- Share health and well-being related educational materials and resources
- Represent Cigna at events in a professional manner
- Partner with client in creation of a well-being committee if one has not already been established
- Facilitate well-being committee on an on-going basis to support client’s strategy
- Attend required trainings and meetings
- Process client budget reimbursements or expenses in a timely manner
- Conduct client and customer-facing events and maintain engagement participation and feedback records
- Provide open enrollment support to client as it relates to Cigna’s benefit plans, programs and resources such as presentations, informal Q&A or stop-by-booths
- Contribute and collaborate with teammates through sharing best practices
- Strategize with Cigna account team to provide client with needed services, data and resources
- Actively learns client’s industry and Cigna products and software to effectively support client
Preferred Qualifications
- Master’s degree in related field
- CHES, Chapman WellCert or other health & wellness certifications