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Workplace & Facilities Manager
| Company | Quince |
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| Location | San Francisco, CA, USA |
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| Salary | $115000 – $150000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 8+ years of experience in workplace, facilities, or operations management.
- Hands-on experience overseeing building systems and coordinating maintenance or repairs.
- Strong working knowledge of health, safety, and building compliance standards.
- Demonstrated experience managing and developing a team, especially in coordinator or hourly roles.
- Experience with shipping, receiving, and physical inventory workflows.
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
- Strong organisational and project management skills in a dynamic environment.
- Reliable and calm under pressure, with the ability to respond to off-hours facilities issues.
- Physically able and willing to assist with moving or lifting equipment and supplies.
Responsibilities
- Manage all aspects of building operations, including HVAC, lighting, plumbing, electrical systems, and vendor maintenance services, ensuring all are functioning efficiently and in compliance with health, safety, and building regulations.
- Conduct regular walkthroughs to identify issues proactively, maintain documentation related to maintenance work and facility plans, and oversee related budgets and vendor contracts.
- Support office moves, workspace planning, and minor renovations.
- Lead a team of Sample Coordinators, ensuring efficient organisation of samples within limited space, streamlining inbound/outbound sample logistics, and coordinating parcel deliveries with carriers like UPS, FedEx, and DHL.
- Maintain a clean and stocked office environment, ensure readiness of meeting and executive spaces, and partner with the Photo Studio Manager to keep the studio organised and operational.
- Serve as the on-site liaison for building management, acting as the first point of contact for emergencies and managing out-of-hours response when required.
Preferred Qualifications
- Experience in a retail, fashion, or e-commerce environment with exposure to sample room operations.
- Familiarity with maintaining creative workspaces such as photo studios or merchandising areas.
- Experience implementing sample inventory systems and donation/purging processes.
- Strong vendor management skills and experience negotiating contracts and service terms.
- Comfort working cross-functionally with merchandising, creative, and operational teams.
- Familiarity with facilities management tools (e.g., CAFM software) and sample tracking systems.
- Certifications such as FMP (Facility Management Professional) or CFM (Certified Facility Manager).
