Remittance Specialist

Remittance Specialist

Requirements

• 2+ years of experience in administration or customer support
• Proven experience in customer support/administration
• Excellent organizational, communication, and client service skills
• Proficiency in Microsoft Office Suite and financial systems
• Positive attitude toward client relations to provide exceptional, proactive client service
• Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail
• Highly organized with strong analytical skills, creative problem solving and strong research capabilities
• Ability to work in a team while maintaining a high level of responsibility and accountability to individual projects and tasks
• Able to manage conflicting priorities, deadline-based tasks and simultaneous projects
• Clear communicator with strong interpersonal writing & presentation skills

Responsibilities

• Processing employee and employer contributions to retirement accounts that are received via check or ACH and remitting them to various financial institutions.
• Researching remittance issues, finding solutions, and providing answers to other departments, employers, and vendors.
• Monitoring and responding to department emails.
• Updating websites to reflect current payroll change dates for employers.
• Assist in mailing checks to vendors and participants.

Preferred Qualifications

No preferred qualifications provided.