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Associate Director – Strategic Operations and Process Improvement

Associate Director – Strategic Operations and Process Improvement

CompanyModerna
LocationCambridge, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior, Expert or higher

Requirements

  • BS degree in a scientific field with at least 8 years of experience or MS degree in a scientific field with 4 years of experience in a biotechnology or pharmaceutical setting
  • PMP certification preferred
  • Experience in clinical drug development
  • Understanding and experience in GCP and/or GXP environment is preferred
  • Proven track record of successful project management experience and knowledge of project management tools/software
  • Demonstrated experience in leading cross-functional programs in business setting, consulting setting and preferred in established development organization
  • Must be adept at working in a fluid environment and foster a strong collaborative spirit internally and externally
  • Strong personal skills to influence without authority, motivate others and manage conflict
  • Strong written and oral communication skills as well as demonstrated organizational aptitude
  • Demonstrated wins in supporting process design or re-engineering (Lean, Six Sigma, or similar)
  • End-to-end digital-implementation experience from the business side (requirements gathering, UAT, change management, and adoption metrics)
  • Executive-caliber communication skills— written and verbal; able to distill multifaceted problems into slide narratives and simple frameworks
  • Working knowledge of portfolio tools (e.g., Smartsheet, Excel)

Responsibilities

  • Direct multiple complex projects involving internal and external stakeholders and vendors
  • Partner with the relevant functional leadership to drive project strategy and execution plan
  • Provide and support leadership to projects; be the hub of knowledge and source of truth
  • Own the roadmap for one or more high-impact initiatives, from ideation through steady-state operations; create cross functional project plans to ensure clarity of deliverables and timing
  • Manage project team meetings to include agenda planning, drive agenda, decision tracking and action follow-up
  • Build relationships with key stakeholders (team members and leadership) to ensure alignment of functional and corporate objectives
  • Influence without direct authority across Clinical, TechOps, Digital, Quality, Finance, and external partners—surfacing trade-offs early and driving alignment
  • Champion data-driven decision-making, partnering with our digital and analytics teams to embed metrics and automation into process, workflows
  • Stand up or optimize process frameworks (e.g., RACI, stage-gates) that enable continuous improvement
  • Track, report and facilitate the resolution of issues and risks across several integrated projects
  • Support central strategic operations to provide leadership visibility to timing, roadmap, reporting and improving central processes around initiative development

Preferred Qualifications

  • Experience internalizing activities traditionally outsourced to CROs or other vendors
  • Familiarity with GxP digital validation and data-integrity principles
  • Exposure to mRNA, oncology, or platform-based drug-development environments