Clinical Solutions Specialist
Company | Baxter International |
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Location | Boston, MA, USA, Providence, RI, USA, Raleigh, NC, USA, Philadelphia, PA, USA, Concord, NH, USA, Trenton, NJ, USA, Columbus, OH, USA, New York, NY, USA |
Salary | $72000 – $108000 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level |
Requirements
- RN, BSN, required
- Minimum of 3 years of experience in the acute care hospital environment working with all levels of hospital staff and leadership. Previous acute care nursing experience.
- Ability to articulate, design, and efficiently implement clinical technology.
- Excellent presentation skills and able to build written content with little direction
- Proven success in verbal and written communication, along with tactical experience with the Microsoft suite
- Must be able to work in a team environment or independently, making clinical consulting decisions without guidance.
- Facilitate organizational change philosophies to improve the adoption of all Baxter Care Communication programs.
- Strong conflict resolution skills, including the ability to negotiate and influence others.
- Good problem-solving and analytical skills to understand key customer clinical issues and define how IT solutions will solve challenges facing our customers today.
- Experience with standards development based on healthcare industry trends.
- This position will require the applicant to travel up to 75% via air, train, or automobile.
Responsibilities
- Complete clinical program deliverables for sales/service delivery, including clinical assessments, clinical design strategy, user acceptance testing, launch support, revenue recognition, and ongoing customer clinical engagements.
- Collaborate with Project Managers, Implementation Specialists, Implementation Engineers, Care Communication Executives, and Account Managers to ensure a successful device purchase and implementation.
- Provide support and clinical assessments within Care Communication program workflows, such as nurse call, voice, text, clinical integrations, clinical workflows, and clinical training.
- Lead clinical workshops to guide clinicians in their choice of clinical configurations of Care Communications products for enterprise and unit-based settings.
- Develop positive relationships with the customer to ensure adoption and successful data-driven outcomes of all Care Communication product deployments.
- Provide clinical content to support Sales and Services engagements via written and verbal formats.
- Build and handle clinical program documentation and coordinate quality control throughout the life cycle of a customer engagement.
- Provide project-related executive summary documentation to hospital partners.
- Collaboratively build references and clinical user groups at strategic customer hospital facilities to advance Baxter’s clinical product value proposition.
Preferred Qualifications
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No preferred qualifications provided.