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Lead Host – Set – Full-Time
| Company | Montage International |
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| Location | Newport Beach, CA, USA |
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| Salary | $20 – $20 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- High school or equivalent education
- Minimum of two (2) years’ host/hostess experience
- Advanced skills in Word, Excel, PowerPoint, Micros, OpenTable and Outlook; daily use of nearly all programs will occur
Responsibilities
- Control the flow of restaurant activity in the room by seating guests in proper station rotation while maintaining guest reservation lists and following and enforcing all restaurant standards.
- Greet guests in a professional and warm manner.
- Inform guests of daily resort activities and be able to ‘sell’ the resort.
- Meet all phone etiquette standards.
- Assign opening and/or closing duties as well as side duties.
- Supervise host side work and ensure complete list of set up of all stations.
- Ensure correct number of menu’s are ready and available for each station prior to start of the shift.
- Oversee reservations in OpenTable, take incoming phone calls, note reservations and special requests by guests.
- Lead by example; support the department operation and provide direct service to guests as needed.
- Maintain and strictly abide by federal and state sanitation/health regulations and company policies at all times.
- Collaborate with the Food & Beverage management team to drive outstanding results and create an exceptional working environment.
Preferred Qualifications
- Luxury hotel experience strongly preferred
- Bachelor’s Degree
