Bilingual Inside Sales Representative
| Company | L&W Supply Corporation |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- Bilingual speaking in Spanish/English is required
- Excellent communication and interpersonal skills
- Solid time management and prioritization skills
- Basic computer skills
- Positive attitude and team player
- Detail and service oriented
Responsibilities
- Assisting customers in developing L&W solutions to meet their needs
- Discussing features and benefits of products and services
- Establishing rapport with new customers and nurturing relationships with long term customers
- Soliciting feedback from customers on products and services
- Coordinating delivery requests to ensure efficiency and customer satisfaction
- Assisting in the development of branch sales plan and strategy
- Assisting in the design and execution of merchandising strategy
- Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
- Answering incoming phone calls and emails to assist customers in a timely manner
- Accepting payment and applying it to the appropriate customer account
- Arranging with the warehouse for customer product pickup
- Reordering products to keep the store and warehouse shelves well stocked
- Addressing and resolving service concerns, should they arise
Preferred Qualifications
- 1-2 years’ experience with interior building products is preferred