Prior Authorization Coordinator Chemotherapy
Company | The Oncology Institute of Hope and Innovation |
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Location | Norwalk, CA, USA |
Salary | $21 – $22.25 |
Type | Full-Time |
Degrees | |
Experience Level | Junior, Mid Level |
Requirements
- Comfortable assisting patients with cancer or blood disorders
- Self-motivation and ability to work effectively in an independent environment
- Experience on the payer side reviewing chemo authorizations submitted by the provider
- Attention to detail
- Ability to learn new things quickly
- Experience using EMR systems
- Highly proficient in Microsoft Office particularly Excel, Word, and Outlook
- Work well under deadlines and time pressures
- Results-oriented with a focus on high quality
- High school diploma or GED
Responsibilities
- Coordinate with third-party insurance, clinical staff, and patients to effectively process prior authorization requests for Chemotherapy (IV and Oral), Hydration, IV injections
- Compile clinical documentation for prior authorizations (ex: progress notes, labs, diagnoses codes, previously tried therapies, doctor visits)
- Review authorization queue for applicable orders
- Verify and comply with payer contractual authorization requirements
- Submit authorization request timely and efficiently, ensuring proper documentation is included for review
- Utilize website portal, and electronic options to submit authorization requests
- Submit verbal prescription orders approved by Provider and Medical Director to pharmacies, in conjunction with printed copy
- Work with management to identify payer trends or potential issues
- Demonstrate exceptional customer service skills in the performance of work assignments and duties
- Perform special projects or other duties as assigned
- Maintains confidentiality of patient records
Preferred Qualifications
- Experience performing, reviewing, or generating prior authorizations for procedure or chemotherapy specifically is preferred
- Administrative experience in a physician office, clinic, hospital, or health insurance/ payer is a plus
- CPT and ICD10 Knowledge
- Medical Terminology
- Insurance knowledge; PPO, HMO, Medi-Cal, Medicare, Workers Compensation