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Xfinity Retail Sales Consultant

Xfinity Retail Sales Consultant

CompanyComcast
LocationHappy Valley, OR, USA
Salary$16.5 – $24.19
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • High School Diploma or equivalent
  • Generally requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s)
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Responsibilities

  • Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
  • Providing outstanding customer service with all customer interactions.
  • Helping customers interpret and clarify their account statements and pay their bills in the store.
  • Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
  • Acting as brand ambassador to promote Comcast/Xfinity products.
  • Providing expert-level understanding and passion around technology, especially around Comcast products and services.
  • Maintaining detailed sales product knowledge, including competitive information.
  • Meeting goals and metrics
  • Contributing to a fun and competitive environment!

Preferred Qualifications

  • Prefer consumer electronics/wireless retail sales experience