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Operations Processor
Company | U.S. Bank |
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Location | Fairview, OR, USA |
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Salary | $20 – $21.15 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Junior |
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Requirements
- High school diploma or equivalent
- One to two years of related work experience
Responsibilities
- Provides production support to multiple groups within Operations Services or enterprise wide
- Executes a variety of routine tasks within multiple operational systems
- Interacts with multiple internal partners
- Functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email
- Researches exceptions and escalates issues to management as appropriate
- May have the opportunity to recommend and implement developed processing improvements within production
- Processing and depositing checks and invoices received by mail
- Review checks/invoices for special instructions given by customers and determine the appropriate item handling
Preferred Qualifications
- Thorough knowledge of applicable bank and department policies, procedures, products and support systems
- Proven commitment to high quality customer service
- Ability to work well with external and internal customers
- Good time management skills to maximize production and execution of tasks in a fast-paced environment
- Ability to identify, analyze and resolve exceptions through data interpretation
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills
- Strong keyboarding skills