Billing Advocate Associate
| Company | Sun Life |
|---|---|
| Location | Nashville, TN, USA, Milwaukee, WI, USA, Kansas City, MO, USA, Needham, MA, USA, Hartford, CT, USA, Portland, ME, USA, Baltimore, MD, USA |
| Salary | $47600 – $64300 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Prior medical billing, coding and /or claim adjudication or auditing is required
- Must have strong familiarity with various medical insurance (private, Medicare, etc.) plan selection
- Familiarity with EOB’s and medical bill coding
- Strong work ethic
- Excellent time management skills
- Computer proficiency in MS Office
- Ability to work with a diverse range of people
- Willingness to go above and beyond for our clients
- Ability to work with leadership to identify areas of improvement to ensure that we save our clients the most money possible
- Self-starter, ability to work independently and as part of a team
- Compelling communicator, service oriented and ability to work collaboratively with others
- Ability to navigate and adapt to a changing, fast paced work environment
- Extremely high attention to detail
Responsibilities
- Develop and execute on strategies for reducing patient medical bills including working with provider offices, insurance companies and collection agencies
- Work with providers and insurers to efficiently process patient claims
- Negotiate bills with medical providers, hospitals and collection agencies
- Answer patient inquiries related to their medical bills
- Manage task tracking and record interactions in our Patient Management database to ensure high quality service
- Analyze EOB’s and medical bills for errors
- Work with leadership and colleagues on special projects that improve Bill Resolve operations
Preferred Qualifications
- Experience with Medicare Supplemental, Medicare Advantage, and Prescription Drug plans is preferred
- National health insurance knowledge as well as Affordable Care Act Knowledge is preferred