Product Marketing Manager, Community
Company | Workweek |
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Location | Austin, TX, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level |
Requirements
- 3+ years of experience
- Love studying user behavior and turning insights into action.
- Can write copy that’s sharp, clear, and useful without needing heavy direction.
- Thrive in fast-moving environments where you own the full outcome, not just the task.
- Love connecting people virtually and in-person when possible
- Have experience in product marketing, lifecycle, growth, or community at an early-stage company.
- Can lead an initiative from start to finish and aren’t afraid of ownership
- Feel comfortable context switching between memberships.
Responsibilities
- Analyze user behavior to uncover what drives activation, retention, daily use, and value for members.
- Identify drop-off points and lead initiatives to fix them through product recommendations, member messaging, and new campaigns.
- Own and report on key engagement metrics, working closely with product and leadership.
- As the individual with most time on platform, bring qualitative data findings to product and leadership teams as a voice of our members.
- Be the day-to-day voice of the brand inside the platform—welcoming users, starting threads, attending events, and keeping momentum high.
- Be a connector. When a product gap exists, find new ways to make the initiative come to life via self-created campaigns and MVPs.
- Work hand-in-hand with our creator to amplify conversations and elevate standout members.
- Collect and synthesize member feedback to inform product and content decisions.
- Write and manage lifecycle messaging across email, in-app, and other touchpoints.
- Create clear, compelling copy that drives action—whether that’s profile completion, content interaction, or DMs.
- Map the full member journey and constantly refine onboarding and re-engagement flows.
- Be a host everyday to new members. Be the connector, event host when needed, help members feel welcome while helping them find value.
- Build rapport and trust with Workweek’s creators as a fellow voice in the memberships. Then work with Workweek’s team to bring initiatives you proposed to life.
Preferred Qualifications
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No preferred qualifications provided.