Director – Technology Sales Enablement – PS Ddat

Director – Technology Sales Enablement – PS Ddat

Requirements

• Customer centric, creative and strategic; prior customer facing experience is preferred
• Mastery of communicating with impact across multiple mediums
• Mastery of problem solving and decision making skills
• Mastery of collaboration and teamwork
• Mastery of growth mindset (agility and developing yourself and others) skills
• Mastery of execution and delivery (planning, delivering, and supporting) skills
• Strong track record of effective communication; Excellent written and verbal communication skills, particularly the ability to convey information in an accessible, concise, and clear manner
• Project management experience required
• Ability to navigate complex, multi-stakeholder client environment
• Highly collaborative and communicative with experience working in fast-paced, multi-functional team environments
• Ability to work independently and efficiently with minimal supervision, with proven analytical and critical thinking skills
• High energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities
• Ability to travel ~10% of the time

Responsibilities

• Develop our client facing strategy to tell the Caremark technology story
• Develop and deliver branded client-facing materials (e.g., pitch decks, explainer videos, demo guides, product one-pagers) that articulate our technology strategy, value proposition, and capabilities.
• Collaborate with sales and account teams to customize messaging and visuals for client pursuits, RFPs, and executive briefings.
• Serve as a storytelling expert and creative partner for new business initiatives, helping shape how we present ourselves to the market.
• Design and maintain a client asset library that supports different stages of the client lifecycle, including onboarding and adoption.
• Support go-to-market campaigns and marketing events by creating high-impact content aligned to audience needs.
• Develop and execute a creative education strategy that supports PS and DDAT goals, particularly in enabling client-facing teams.
• Lead the creation of internal training materials, onboarding guides, explainer content, and learning paths to ensure internal teams understand and can confidently communicate our offerings.
• Partner with technology leaders, trainers, and operations teams to ensure content is current, digestible, and tied to real-world workflows.
• Facilitate workshops or virtual sessions to enhance team knowledge, confidence, and consistency.
• Create engaging content formats (e.g., microlearning, infographics, recorded walkthroughs) that meet diverse learning preferences.
• Establish and maintain a process for the ongoing review and updating of training materials to maintain accuracy, relevance, and engagement.
• Ensure all content aligns with best practices in instructional design and storytelling, fostering a seamless learning experience.

Preferred Qualifications

• Mastery of communicating technology concepts and capabilities
• Experience in the healthcare or pharmacy benefits industry