LN Concerts – Senior Manager – Ticketing
| Company | Live Nation Entertainment |
|---|---|
| Location | Culver City, CA, USA |
| Salary | $72000 – $90000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- 5+ years experience as a box office manager or ticketing representative
- Strong knowledge of Box Office operations
- Versed knowledge of Ticketmaster and other ticketing systems, ability to build events on EMT
- Excellent oral and written communication
- Ability to work day, evening and weekend hours, based on the needs of daily business operations
- Bachelor’s degree from an accredited university or comparable work experience
- Working knowledge of Microsoft Office applications (Word, Excel, etc.) and Google Docs
- Excellent interpersonal and communication skills
- Ability to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow-up, and communicate
- Must be able to work under pressure to meet strict deadlines
Responsibilities
- Direct and support ticketing providers and tour partners on all operational aspects related to ticketing for Live Nation’s largest touring clients
- Communicate and oversee the setup of all required tour offers, inventory requests, tour production and other ticketing information for show build to the venue box offices
- Working directly with Regional/Local Booking teams to keep information flowing and offer ticketing strategy options
- Provide support and guidance to artist clients and tour personnel when tour offers are being determined
- Continue development of venue partnerships
- Provide teams with proven solutions for any upcoming issues with projects
- Monitor and maintain event inventory and seat holds, hold releases, flex pricing, rescaling and dynamic pricing for assigned tours
- Provide ongoing reporting to touring team, Live Nation executives, and tour personnel from the first day of presales through the final event date
- Communicate regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, vendors, customers and affiliated parties
- Oversee tour-wide ticket requests
- Collect and analyze inventory data across multiple ticketing platforms
- QA events across tours to ensure accurate and consistent event information and set-up
- Adhere to Live Nation ticketing initiatives, programs, policies and procedures
- Dedicated time in office, minimum 3 days per week
- On-site support at local events
- Supporting overall workload of SoCal Ticketing team and continued training of Managers and Coordinators
- Overseeing Ticketing staffing needs
- Attend meetings as needed
- All other duties as assigned
Preferred Qualifications
-
No preferred qualifications provided.