Associate Director – Organizational and Cultural Transformation

Associate Director – Organizational and Cultural Transformation

Requirements

• A Master’s degree in Organizational Development, Business Administration, or a related field.
• Minimum of 7-10 years of experience in organizational development and effectiveness change management, or a related field.
• Experience in a higher education setting is preferred.
• Change Management certification (i.e., Prosci, ACMP) is an asset.

Responsibilities

• Lead the development and implementation of plans to transform Faculty and unit operations by improving best practices and enhancing innovation, efficiency and adaptability in the delivery of services.
• Drive positive change initiatives to foster an engaging, collaborative and innovative environment.
• Collaborate with leadership to define and align organizational processes and structure with cultural values and operational needs, building resiliency within.
• Develop plans, initiatives and change management plans that ensure organizational and operational changes are resilient and sustainable over time, maintaining alignment with the University’s mission and vision.
• Identify and analyze current departmental processes, recommending and implementing improvements to enhance efficiency and effectiveness.
• Encourage a mindset of continuous improvement, adaptability, and creative problem-solving across the organization.
• Assess and measure organizational culture by utilizing insights to pinpoint key levers that can drive change and make the Faculty’s culture more agile and positive.
• Develop and lead cross-functional teams to support initiatives, ensuring clear and effective communication across all levels of the organization to promote cultural and operational alignment.
• Collaborate with key stakeholders across the Faculty and University to ensure alignment and support for transformation initiatives, facilitating communication and engagement to promote a shared vision for change.
• Oversee the change management planning, execution, and monitoring of transformational projects, ensuring they are delivered on time, within scope, and within budget.
• Develop and track key performance indicators (KPIs) to measure the success of initiatives. Provide regular reports to senior leadership on progress and outcomes.
• Facilitate training and support to staff in departments to help them adapt to new processes and cultural changes.
• Develop resources and tools to assist departments in implementing and sustaining changes.

Preferred Qualifications

• Strong leadership, interpersonal and strategic thinking abilities, with the ability to influence and inspire others.
• Bilingual; excellent verbal and written communication skills, in both English and French.
• Proven project management skills with the ability to manage multiple projects simultaneously using methodologies and tools.
• Ability to analyze complex problems and develop innovative solutions.
• Experience in process improvement.
• Ability to think creatively and develop new approaches to organizational challenges.
• Strong team player with the ability to collaborate effectively with diverse cross-functional groups.
• Ability to navigate and lead through change and uncertainty.
• Focused on achieving measurable outcomes and driving continuous improvement.