Communications Agent
| Company | Alphabe Insight |
|---|---|
| Location | Dallas, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- High school diploma or equivalent (Bachelor’s degree preferred)
- Minimum of 1 year of experience in a communications, administrative, or customer service role
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and deadlines efficiently
- Proficient in Microsoft Office Suite and communication software tools
- Professional attitude and strong problem-solving abilities
Responsibilities
- Handle inbound and outbound communications with clients and partners via phone, email, and written correspondence
- Maintain accurate and up-to-date records of communications and client information
- Assist in drafting professional emails, reports, and internal memos
- Coordinate with different departments to ensure message consistency and clarity
- Support administrative and operational communication needs
- Monitor and follow up on client inquiries to ensure satisfaction and timely resolution
- Ensure all communication complies with company standards and policies
Preferred Qualifications
- Bachelor’s degree preferred