PRN – Trust and Safety Counselor

PRN – Trust and Safety Counselor

Requirements

• A Master’s degree in a behavioral health discipline required (social work, counseling, or related human service field)
• State License (Professional Counselor, Marital/Family Therapist, Social Work)
• A minimum of three years graduate level experience, providing direct service in a behavioral health setting including assessment and case management
• English language proficiency is required
• Spanish language proficiency is preferred

Responsibilities

• Provide scheduled and on-demand one-on-one counseling sessions
• Provides information and schedules clients requesting services
• Obtains and records intake case information in Care Management System
• Provide in moment support as appropriate
• Provide short term brief wellbeing and/or therapeutic interventions
• Provides consultation, recommendations, referrals, and other forms of assistance as appropriate
• Provides members with appropriate referral based on clinical needs and insurance when clinically appropriate
• Lead wellness and group therapy sessions
• Provide workshops or training, as may be requested
• Facilitate group wellness activities including peer group support, team building sessions and other engagement events
• Implement group creative intervention practices, for example, guided mindfulness mediation, and mindful movement
• Assists in providing access to wellness resources
• Assess crisis situations and take appropriate action; provide crisis/urgent intervention as may be needed and appropriate, and disruptive or critical event responses
• Provide consultation to client leadership on concerns about employee safety or workplace behavior
• Attend monthly business reviews
• Provide new hire check in sessions and support offboarding of team members
• Participate in regular supervision and consultation as needed/appropriate to any case
• Maintain reliable attendance and timely arrival being ready to work as scheduled
• Maintain licenses in good standing, and related credentials if applicable
• Miscellaneous duties as assigned by Program manager
• Meet objectives for service quality
• Documents all contacts with clients and pertinent others accurately, completely, and concisely
• Flexibility of work hours to deliver services to other staff/shifts or provide DEM support as may be needed

Preferred Qualifications

• Experience providing presentations, consultation with team and company leaders and brief interventions is preferred
• A combination of graduate and bachelor’s level experience including behavioral healthcare, Employee Assistance or work with Occupational health or a community healthcare system will be considered