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Retail Programs and Operations Manager

Retail Programs and Operations Manager

CompanyMeta
LocationSeattle, WA, USA, Burlingame, CA, USA, New York, NY, USA
Salary$152000 – $214000
TypeFull-Time
DegreesBachelor’s
Experience LevelExpert or higher

Requirements

  • 10+ years of retail operations, program management & data analyst experience
  • 2+ years of experience in direct management
  • Proficiency in data analysis and visualization tools (e.g., Tableau, PowerBi, SQL)
  • Demonstrated effective leadership, communication, and problem-solving skills
  • Experience managing cross-functional teams, external partners and complex projects

Responsibilities

  • Develop and implement strategic plans for retail operations ensuring alignment with organizational goals
  • Manage the development and execution of retail operations programs, including budgeting, timeline development, and resource allocation
  • Guide the team in managing and visualizing large volumes of data using tools like Tableau and Unidash
  • Foster mutual beneficial relationships with internal stakeholders, including channel marketing, sales, logistics, and external partners
  • Manage financial planning and analysis activities, including budget forecasting, KPI management, and financial modeling
  • Identify opportunities for process improvements and implement innovative solutions to enhance operational efficiency and effectiveness

Preferred Qualifications

  • Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field
  • Experience in the consumer electronics industry
  • Certification in program management (for example, Project Management Professional, Agile)
  • Familiarity with retail partner guidelines and processes
  • Tableau Certified Data Analyst preferred