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Customer Business Development Representative
| Company | SugarCRM |
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| Location | Denver, CO, USA |
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| Salary | $47000 – $52000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- 1-2 years of experience with value-based selling and identifying pain points highly preferred
- Previous experience with outbound prospecting
- Strong proficiency in using email, social media platforms (LinkedIn, Twitter, etc.), and video prospecting to engage with key prospects.
- Strong written and verbal communication skills
- Professional, determined, positive attitude, self-starter, results and team-oriented
- A hunger for a career in customer success and a desire to learn and grow within a dynamic sales environment.
- Ability to accurately determine lead qualifications based upon established criteria
- Comfortable learning key software applications
Responsibilities
- Proactively identify and engage with potential clients in the North America market through outbound telemarketing, email campaigns, social media outreach, and video prospecting.
- Align closely with the Customer Success Manager (CSM) team to identify cross/up-sell opportunities in core accounts through campaigns, attending events, customer roadshow outreach and driving traffic to webinars.
- Build and maintain relationships with key prospects, understanding their needs, and effectively conveying how our solutions can benefit them.
- Own and manage your sales pipeline (from qualifying leads, maintaining accurate records of touchpoints and statuses in the CRM, ensuring timely follow-up, to warm hand-off).
- Meet and exceed monthly and quarterly outbound prospecting and lead generation targets.
- Continuously research and analyze the market to identify trends, opportunities, and potential clients.
- Successfully manage and overcome prospect objections
- Stay current on the SugarCRM products and solutions
- Actively look for opportunities to improve, optimize lead management
Preferred Qualifications
- Demonstrate a strong sense of accountability and goal achievement. Thrive in a metric-driven environment, consistently track progress, and take initiative to course-correct when needed to meet or exceed performance expectations.
- Previous experience using SalesLoft (or similar sales cadence tools), LinkedIn Sales Navigator and/or ZoomInfo
