Sales Engineer
| Company | Canary Technologies |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Minimum 5+ years working with Mid-market level sales prospects in a SaaS pre-sales/sales engineering capacity
- Ability to travel ~20%
- Excellent communication skills
- Proven analytical and problem-solving skills
- Consistent track record selling complex solutions
- Experience with Mid-market sales cycles
- Experience in the Hospitality industry is a plus
- Experience working with technical prospects and customers
- Expertise in managing pre-sales cycles and conducting technical evaluations using sales methodologies like MEDDPICC
- Familiarity with web/software development or a background in computer science/STEM
- Ability to think on your feet and passion for creative solutions
Responsibilities
- Understand our product/service’s technical features, functionalities and benefits
- Study customer needs, pain points and business challenges in order to create customized sales proposals in partnership with Account Executives
- Generate and manage custom and personalized demo environments
- Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers
- Provide pre-sales support by answering technical inquiries and participating in sales meetings
- Liaise with the product and engineering teams to address technical concerns or requirements
- Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions
- Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions
- Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with Canary products and services
- Give active feedback and insights from the market to the product development and marketing team
- Participate in sales meetings, trade shows and industry events to promote our products or services
- Stay updated on industry trends, market dynamics and competitor offerings
- Partner and strategize with Account Executives for discovery calls, product demonstrations, POC support and onsite meetings
- Work with AEs to respond to RFIs and RFPs
Preferred Qualifications
- Experience in the Hospitality industry is a plus