Global Corporate Trust Client Manager
| Company | U.S. Bank |
|---|---|
| Location | Boston, MA, USA, San Francisco, CA, USA, Detroit, MI, USA, Los Angeles, CA, USA, Charlotte, NC, USA, New York, NY, USA, Irving, TX, USA, Atlanta, GA, USA, St Paul, MN, USA, Cincinnati, OH, USA |
| Salary | $111605 – $131300 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree, or equivalent work experience
- Typically eight or more years of relevant experience
Responsibilities
- Developing and maintaining relationships with Corporate Trust clients
- Managing single and multifamily housing clients
- Reviewing and accepting new client relationships based on business line account acceptance policies and procedures
- Providing quality service based on client needs, wants, and expectations
- Aligning actions accordingly and remaining sensitive and responsive to both internal and external clients
- Building distinctive predictable levels of service
- Resolving problems quickly and effectively
- Working closely with new business development staff
- Identifying business risks and operational challenges and taking steps to mitigate risk
- Coordinating the development and implementation of operational changes within the unit
- Training junior staff to successfully meet business objectives
Preferred Qualifications
- Single and multi family housing bond product and market experience preferred
- Thorough knowledge of corporate trust and investment instruments
- Thorough knowledge of account management, trust operations, project management, and legal regulations
- Thorough knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
- Ability to develop new business
- Effective management skills to include planning, budgeting, and people management
- Ability to resolve complex problems with minimal guidance
- Ability to communicate quickly with clients to resolve client issues and disputes
- Effective interpersonal, verbal and written communication skills