Clinical Team Aide

Clinical Team Aide

Requirements

• Must be 18 years of age with education and/or experience needed to meet required principle competencies as listed on the job description
• Must meet at least ONE of the requirements below: Current BLS certification from the American Heart Association, Current BLS certification from the American Red Cross, Allina in-house BLS training (within 30 days of hire)

Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
• Schedules quick appointments, fixes scheduling errors, edits appointment notes.
• Follows up on no-shows and works with providers to review and approve add-ons.
• Greets patients or sets up virtual visits, completes identification verification and informs patients of wait time.
• Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.
• May perform specific patient care tasks based on training, height, weight, vision and hearing, ECG, transport patient specimens to lab.
• Prepares I-Pads for interpreter use and may escort patients to other departments.
• Processes incoming mail, scans, copies and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.
• For certain site locations, draws blood and performs waive laboratory testing as needed.
• Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.
• Cleans procedure and exam rooms between patients and at end of day.
• Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.
• Cleans and ensures proper maintenance for equipment and preparing instruments for sterilization.
• May prepare rooms for procedures.
• Performs daily crash cart checks, monitors and empties sharps containers, and completes liquid nitrogen management and refills.
• Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.
• Places work orders and Service Now tickets as needed.
• Other duties as assigned.

Preferred Qualifications

• High school diploma, GED or equivalent for positions utilizing i-STAT testing
• Healthcare, patient care, electronic medical records, or medical terminology experience
• Phlebotomy experience – only for sites where laboratory duties are performed