Security Assistant Manager

Security Assistant Manager

Requirements

• Reading, writing and oral proficiency in the English language.
• Experienced in CPR, first aid, fire prevention/fighting and crowd control.
• Minimum two years of experience in security management, preferably with a minimum of 2 years of experience in a hotel environment.
• Ability to manage crisis situations and respond in crisis situations.
• Previous police, military or security experience is a plus.

Responsibilities

• The ability to manage and supervise the day-to-day security employees of the property and to ensure the safety and security of all residents, personnel and property.
• Direct security employees in identifying, implementing, and maintaining security processes, practices, and policies throughout the Residences to reduce risks, respond to incidents, and limit exposure and liability in all areas of financial, physical, personal, and reputation risk.
• The ability to implement all policies and procedures regarding security and safety.
• The ability to recommend preventive safety and security measures.
• The ability to prevent situations that could jeopardize the reputation of the Residences.
• The ability to investigate crimes committed against the property, homeowners, and employees.
• The ability to document all incidents occurring in the Residences in connection with crime, subversions, potential liabilities and insurance requirements; and in documenting such activities remain objective and write comprehensive reports.
• Advise and recommend a wide variety of control measures appropriate to the incident or event.
• Directs and/or assists in internal and external investigations.
• Promote and monitor the confidential treatment of all relevant data.
• The ability to assist employees in the handling of unusual homeowner or employee issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or homeowner accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• The ability to schedule, discipline and direct security personnel in all aspects of security policies and procedures.
• The ability to implement and maintain a Health and Safety Management system including maintaining Safety Statements, Risk Assessments and appropriate training.
• The ability to remain informed of current and local laws and regulations as they relate to the property, particularly in areas of residents, visitors and employee rights.
• The ability to take an active role in the development and implementation of the property’s fire and Emergency plan. This is in addition to testing the Fire and Emergency Response preparedness.
• The ability to take responsibility for all training related to the Residence’s emergency procedures and conduct regular Fire Drills.
• Organize services and resources to meet goals, policies and procedures with an emphasis on effective and courteous service to residents, visitors and employees of the property. Maintain the stock of emergency supplies in accordance with guidance by Finance Manager.
• The ability to respond properly to all types of emergency or safety situation.
• Provides accurate documentation and the reporting of shift activities.
• The ability to execute all tasks of a Security Agent and Operations Assistant Manager across all shift patterns.
• Maintain clear and constant communication at all levels.
• Understand state-of-the-art technology solutions and innovative security management techniques to safeguard the organization’s assets. Establishes appropriate standards and associated risk controls.
• The ability to control and maintain the order of systems, including but not limited to the CCTV, access control system, alarm system and fire protection system.
• The ability to perform other tasks or projects as assigned by the Director of Residences.
• Ensure procedures are in place to escalate all systems faults and issues in a timely manner.
• The ability to varied shifts.

Preferred Qualifications

• Previous police, military or security experience is a plus.