Creative Project Manager

Creative Project Manager

Requirements

• 5+ years experience within an agency or marketing department handling creative workflow and teams.
• A working knowledge of multi-channel marketing tactics, with an emphasis on digital. (Site, Email, Social, Paid Media, Direct Mail, and Mobile/SMS).
• Proficiency with project management software tools with a passion for optimizing processes and maintaining detailed project documentation.
• Ability to work under pressure and meet deadlines in a high-volume, fast-paced creative environment.
• Experience with file and asset management in a shared server/location, enterprise-level project management software environment.
• Must be organized, forward-looking, meticulous, and proactive.

Responsibilities

• Identify, build, maintain, and grow relationships with marketing collaborators and creative partners. Practicing clear and consistent communication throughout project lifecycles.
• Partner with brand, marketing, and channel leads as they develop their roadmaps and handle the creative pipeline for your account.
• Intake all creative briefs, ensuring creative requirements, specs, and standard processes are collected and followed throughout the creative development process.
• Convert briefs into projects via our workflow system, Workfront. Assign resources and develop detailed timelines and work plans to get creative reviewed, approved, and delivered.
• Collaborate with Creative Directors, Art Directors, Designers, Copywriters, and Studio on the work, serving as the voice of the customer and business throughout the process.
• Proactively and efficiently communicate to ensure all parties are in sync regarding the prioritization of work and clear on upcoming deadlines and achievements.
• Present to collaborators and evoke trust and credibility through critical thinking and communication style. Capture, communicate, and action feedback to creative teams.
• Facilitate internal and external status meetings; forecast, track, and report out on project health. Advise on risks, issues, and tradeoffs to achieve launch.
• Coordinate the trafficking of assets from Creative Production build-out and QC through delivery to Channel leads.
• Be an ambassador for Creative Services in presentations and strategy discussions, instill a passion for teamwork, partnership, and inspiration.
• Roll up your sleeves to pitch in wherever needed.

Preferred Qualifications

• eCommerce and/or Retail account management experience preferred.
• Experience in Workfront, Smartsheet and/or Figma is a bonus.