Personal Banker
| Company | PNC Financial Services |
|---|---|
| Location | Somerset, KY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 1+ years of related experience
- Knowledgeable of the values and practices that align customer needs and satisfaction
- Ability to leverage information in creating customized customer solutions
- Assessing and effectively managing all of the risks associated with business objectives and activities
Responsibilities
- Manages the customer experience by identifying opportunities to improve a customer’s financial wellbeing and create loyalty while increasing share of wallet
- Drives proactive sales conversations through internal and outbound interactions with a defined sales process
- Creates customer loyalty and grows customer share of wallet through a differentiated customer experience
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively
- Manages risk through adherence to all policies and procedures
Preferred Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales