HR Associate – Talent Acquisition Issue & Event Management
| Company | Capital One |
|---|---|
| Location | McLean, VA, USA, Richmond, VA, USA |
| Salary | $64700 – $81300 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High school diploma, GED, or equivalent certification
- At least 2 years of process, project, risk management or operations experience
Responsibilities
- Manage multiple Risk Events and Issues through established processes and standards to mitigate risk and ensure optimal recovery
- Partner with Compliance and the HR Risk Office to understand exposure from breakdowns and provide guidance to business units within Talent Acquisition
- Guide root-cause analysis to fully understand each breakdown and influence sustainable corrective actions that prevent future breakdowns
- Establish strong working relationships with key stakeholders to collaborate effectively, ensuring delivery of commitments
- Maintain performance aligned with quality and productivity metrics, ensuring incidents are documented and resolved in a timely manner
- Surface actionable insights (e.g., trends in recurring breakdowns) to drive preventative risk-mitigation initiatives
- Streamline communications with business partners regarding breakdown status, event progress, and process improvements
- Use Capital One’s enterprise risk management tools, playbooks, and dashboards to document breakdown and remediation accurately
Preferred Qualifications
- At least 1 year of Human Resources (HR) experience
- At least 3 years of recruiting, process, project, risk management or operations experience
- Certified in Business Process Management (BPM)
- Certified as a Professional in Human Resources (PHR)
- Subject matter expert in Risk Methodologies and corporate risk practices