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Clinic Manager
Company | Skin Laundry Holdings |
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Location | Dallas, TX, USA |
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Salary | $65000 – $75000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- Minimum of 3 -5 years of management experience in a retail environment
- Proficiency in Retail Math, MS Office Suite, and Outlook
- Strong verbal and written communication skills
- Ability to lift and carry inventory and move clinic equipment
- Ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices
Responsibilities
- Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results
- Develop strong relationships with partners and clients for new business opportunities
- Customize local clinic marketing and outreach plans
- Work directly with clients to sell memberships and products
- Be part of the training program to orient and develop new employees
- Manage ongoing day to day clinic operations concurrently with training new hires
- Hire, develop and motivate a magnetic team
- Coach and give feedback as necessary for all team members
- Lead your team to deliver excellent customer experience and meet service and retail sales targets
- Organize regular team communication to discuss business updates, issues, and opportunities
- Evaluate and manage employee performance and develop individual career development plans
- Ensure all store operations are consistent and flawless
- Develop monthly, weekly, and daily clinic action plans to achieve revenue targets
- Coverage of the clinic (working on the floor and in the front)
- Effectively manage all physical inventory and forecasting for service and retail
- Address client issues and queries professionally, accurately, and timely
- Evaluate existing business procedures and recommend improvements
- Effectively create and manage team schedules to meet client needs
Preferred Qualifications
- Passion for accessible and inclusive beauty
- Ability to create an uplifting and positive company culture
- Enjoy working 1:1 with clients
- Driven, self-motivated, and hold yourself and others to exceptional standards
- Love to collaborate with others and thrive in a team environment
- Love to learn and yearn to evolve through coaching and mentoring