Manager – Contract Management

Manager – Contract Management

Requirements

• Applicants must have a bachelor’s degree with 4+ years of experience OR a master’s degree with 2+ years of experience OR PhD OR an associate degree with 8+ years of experience OR a High School diploma (or equivalent) with 10+ years of relevant experience.
• Relevant work experience in the pharmaceutical industry, managed care, or contracting space is preferred.
• Comfortable working under critical deadlines, and the ability to manage multiple tasks simultaneously.
• Excellent interpersonal and communication skills; both written and verbal, to influence and develop customer relationships and offer guidance.
• Comfortable with ambiguity; ability to act without having the total picture.
• Demonstrated effective collaboration within Contracting Management and cross-functional teams to drive processes and operations.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint.
• Has previous exposure to Pfizer contracting systems (Flex and BO) or has demonstrated the ability to learn new systems.
• Ability to perform mathematical calculations, ability to perform complex data analysis, read documents.

Responsibilities

• Develop contractual proposals and agreements in support of Pfizer Business Unit and Product Brand team initiatives related to low – mid value and complexity customer agreements.
• Devise low to mid value and complexity customer agreements that maximize product utilization and profitability while ensuring compliance with all laws and regulations, pricing guidelines, portfolio management and brand strategy.
• Manage low to mid value and complexity executed agreements during their term; Develop amendments and communications to the customer.
• Track contract lifecycle and product offerings, analyze contract performance, present customer performance results to team lead and cross-functional stakeholders.
• Growing knowledge of business, financial, legal, and commercial contract process, and requirements; manage the development of standard contract documents that are presented and negotiated with customers.
• Leverage knowledge of customers, markets, and Pfizer strategies to understand the impact of evolving contract strategies; maintain the integrity of the existing SOX compliant departmental controls, good documentation practices and contract governance, and lead conversion around contract recommendations with minimal support from team lead.
• Foundational knowledge and understanding of institutional customers; growing knowledge of legal, business, and financial terms and conditions across the pharmaceutical product distribution channel from wholesaler to pharmacy to institutions and through managed care pharmaceutical benefit.
• Able to anticipate and escalate impact risk related to Pfizer, business unit and/or other contracts in the development and use of terms and conditions.
• General knowledge of how changes in healthcare laws and regulations impact critical customer engagements.
• Offers guidance on operational processes and needs during the contract lifecycle with minimal guidance from team lead.
• Lead projects with low to medium risk level, impacting Contracting Management and cross-functional teams. Demonstrate initiative and ownership in independently completing assigned projects to its completion; Projects may include: Continuous Improvements – Identify opportunities for process improvements; Participate in the effort to design and implement changes; Partner with Digital and key stakeholders to include internal contracting teams and external Business teams on improvements to the process. System Enhancements – Partner with Digital and key stakeholders to document requirements and test functionality. Escalate areas of risk timely to the team lead and project leads. Test system functionality – Partner with Digital and key stakeholders to complete user acceptance testing requirements; review, approve and execute test scripts and report defects and escalate areas of risk timely to team lead and project leads.
• Build and foster relationships with many cross-functional teams such as Contract Development/Strategy, Legal, Trade, Sales, Account Management, Product Brand Teams, Compliance, Contract Administration/Operations, Business Technology, Gov’t Pricing, Customer Service, Global Financial Services, Corporate Finance, Customer Analytics, and the Pfizer Business Units, to successfully manage contract management lifecycle for the high value and complex.
• Develop and manage key account relationships and align on common business objectives; comfortable with navigating conflict while maintaining positive, productive relationships with internal and external customers.
• Partner with internal and external customers to identify, recommend, and implement process improvements.

Preferred Qualifications

• Relevant work experience in the pharmaceutical industry, managed care, or contracting space is preferred.