Program Manager – Stewardship & Constituent Relations – University Advancement

Program Manager – Stewardship & Constituent Relations – University Advancement

Requirements

• Bachelor’s degree required.
• 3+ years of related experience assisting with the execution of stewardship programs or similar roles within development or donor relations, preferably in higher education.
• Excellent written and verbal communication skills that are in alignment with the University’s mission, strategic messaging, and brand representation.
• Excellent computer skills with proficiency in Microsoft Office tools including Word, Excel, and PowerPoint.
• Experience with key data-related systems is preferred, including Blackbaud Raiser’s Edge, Workday, Dropbox, as well as familiarity with graphic design platforms (e.g., Canva, Microsoft Sway), and project management or marketing platforms (e.g., Wrike).
• Self-motivated and able to start and complete projects independently. Seeks direction when needed.
• Ability to contribute to a professional working environment, as well as the ability to present a professional demeanor when interfacing with donors, coworkers, clients, and vendors.
• Ability to work occasional evenings and/or weekends as required for meetings and special events.

Responsibilities

• Monitor and analyze donor fund utilization to ensure efficient use of donor funding.
• Create and maintain donor fund documentation for use by campus partners to ensure proper use of funding in alignment with donor intent.
• Assist in the dissemination of information on newly established funds to campus colleagues and address inquiries on existing funds’ purpose, financial status, and historical background.
• Assist in fund audits, including necessary data remediation and documentation updates.
• Support gift acknowledgment processes to ensure timely, accurate, and personalized gift acknowledgment letters for donors.
• Draft donor acknowledgment templates and letters, pledge reminders, and various donor correspondence.
• Assist with fund reporting, including gathering information for stewardship updates and impact reports, preparation of data files for import/export, mail merges, personalization of letters/reports, and related administrative tasks.
• Oversee the tracking, collection, and proofreading of student profiles and other communications.
• Contribute to maintaining clean and accurate data within the stewardship system.
• Maintain accurate records of named donor recognition (physical spaces, faculty positions, etc.) and an inventory of available recognition opportunities.
• Maintain up-to-date prospectuses of named and available donor recognition opportunities to assist prospect relationship managers.
• Collaborate with internal partners and other prospect relationship managers on donor recognition signage fabrication.
• Responsible for general office administration, including managing office supplies, coordinating incoming requests, and maintaining office records.
• Participate in professional development through participation in professional associations and relevant training, as well as in the professional development of the department.

Preferred Qualifications

• Experience with key data-related systems is preferred, including Blackbaud Raiser’s Edge, Workday, Dropbox, as well as familiarity with graphic design platforms (e.g., Canva, Microsoft Sway), and project management or marketing platforms (e.g., Wrike).