IT Program Manager
| Company | Jabil |
|---|---|
| Location | Tampa, FL, USA, St. Petersburg, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or a related field or an equivalent combination of education, training or experience.
- 10+ years of IT project/program management experience, with 5+ years managing enterprise-level data and analytics projects.
- Strong understanding of data platforms, governance, and AI technologies.
- Proven ability to lead cross-functional teams in a global and matrixed organization.
- Exceptional communication, influencing, and problem-solving skills.
Responsibilities
- Lead end-to-end project/program management for Data & AI initiatives, ensuring alignment with business goals and IT strategy.
- Work independently on projects/programs of any size, with the ability to manage multiple projects simultaneously.
- Coordinate business requirements gathering, documentation, ensure project scope and costs are agreed upon by stakeholders.
- Conduct internal and vendor inquiries related to the development of technology or capability to meet current and projected business needs.
- Manage scope, timeline, budget, and quality within the project and across multiple interrelated projects if necessary.
- Establish and promote project governance, risk management, and issue resolution practices.
- Collaborate closely with data governance, engineering, analytics, AI product teams, and AI Compliance.
- Communicate project status and outcomes to senior leadership and stakeholders.
- Ensure adoption of PMO standards, tools, and best practices across the Data & AI portfolio, and drive continuous improvements through virtual PMO network.
- Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
- Ability to work effectively under pressure with constantly changing priorities and deadlines.
- Understand and embrace the global IT strategic direction.
- Enforce and follow all procedures and policies within IT and the company.
- Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
Preferred Qualifications
- Background in software development, product management, or business analysis is preferred.
- PMP, PgMP, or similar certification preferred.
- Advanced Agile certifications and Product Management certifications are a plus.