Patient Access Representative

Patient Access Representative

Requirements

• High school diploma or equivalent (GED)
• 1 year of customer service experience

Responsibilities

• Provide administrative coverage at the front desk of the HIV and STD Clinic
• Monitor the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems
• Answer multiline telephones
• Take payments from clients for clinical services
• Complete client registration and documentation
• Schedule interpreters for clients
• Retrieve billing charges

Preferred Qualifications

• Ability to interpret and apply financial procedures and regulations preferred
• Previous experience with hospital information systems or word processing preferred