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Staff Outbound Product Manager – CRM – Sales Force Automation – Sfa
Company | ServiceNow |
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Location | Santa Clara, CA, USA |
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Salary | $163600 – $286300 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 8+ years of Product Management or related experience with Sales Force Automation solutions including Lead Management, Opportunity Management is necessary
- Very strong written and oral communication skills
- Strong bias towards action, being hands-on with product, and a sense of urgency to ‘win’ in the market
- Excellent people and management skills to interact with customers, executive staff, colleagues and cross-functional teams, and third parties.
Responsibilities
- Create high-quality enablement content that describes the value of the product innovation with a focus on Lead & Opportunity Management capabilities of our Sales and Order Management solution
- Develop a deep understanding of and document customer use cases and success outcomes to influence the product roadmaps
- Develop best practices assets including early product demos to drive product adoption by customers and partners
- Become a trusted resource to promote the CRM product vision with industry influencers, strategic partners and analyst firms
- Work in close coordination with Inbound Product Management, Product Marketing, Product Success and Technical Alliances to define product strategy, release themes, go-to-market and customer adoption plans
- Lead cross-functional teams to accomplish our goals.
Preferred Qualifications
- Experience in Solution Consulting / Solution Architecture / Enterprise Architecture functions is a plus