Technical Solutions Consultant – Google Photos and Google One

Technical Solutions Consultant – Google Photos and Google One

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in either system design or reading code (e.g., Java, C++, Python, etc.).
• 5 years of experience troubleshooting technical issues for internal/external partners or customers.

Responsibilities

• Lead end-to-end integration processes, from pre-sales and product feature definition to implementation, testing, and production.
• Work with Google One Product, Engineering, Partner Operations, and Business Development teams to build new solutions and optimize our partner platform based on customer feedback and integration learnings.
• Identify opportunities to improve and scale Google Photos and Google One distribution to more devices and partner types.
• Interface between partner’s engineering and operational teams and Google’s as the primary point of contact for product integrations and ongoing technical partnership work.
• Create and document integration requirements, test books /processes, and FAQs.
• Support partners to develop Google One implementations that meet Google’s high quality bar.
• Drive solution code development in collaboration with internal or external developers/users/partners/clients/stakeholders (as needed).

Preferred Qualifications

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 8 years of experience with data analysis and SQL/MySQL.
• 8 years of experience in a customer-facing role.
• 8 years of experience working with Unix or Linux operating systems/commands.
• 8 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).