Bilingual Sales Agent

Must be proficient in Spanish and English
Above average communication skills to represent the company in a professional manner and communicate effectively with potential customers
Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines
Must obtain and/or maintain Property and Casualty license to sell and service insurance, within a specified time of employment as needed based on position
Must pass licensing exam within the specified number of attempts established by the department
Experience with and the ability to use a PC to perform daily duties required

Interact and build lasting relationships with clients to have an impact on their life and our community while attending to their insurance needs
Engages customer via inbound and outbound telephone calls to assess insurance needs and rating variables
Completes sale of policy by collecting down payment and uploading policy
Performs cross selling on other services offered by the company (property insurance, commercial insurance, etc.)
Maintains records on customers including information about the consumer, source of lead, response to quote/offer application and policy according to procedures established by management
Completes all required training in a timely manner including detailed knowledge of Kemper products and coverages
Interacts with prospective customers in a professional manner to provide them with an insurance quote and if purchased, converts the lead to an actual policy
Assists customer with other services as appropriate

1 year of prior experience in sales preferred, but not required
1 year of customer service experience preferred, but not required
Insurance sales experience preferred, but not required
A valid insurance license for assigned State(s) is preferred. If not already licensed, must obtain license within specified period of time to remain employed
Previous experience with Excel, Word and web-based systems preferred