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Service Desk Support Sr

Service Desk Support Sr

CompanyGeneral Dynamics
LocationWashington, DC, USA
Salary$32.69 – $44.23
TypeFull-Time
DegreesBachelor’s, Master’s, Associate’s
Experience LevelSenior

Requirements

  • Avaya
  • Network Components
  • Unified Communications
  • 5+ years of related experience
  • US Citizenship Required
  • Bachelor’s degree with 5 years of experience or MA/MS degree with 3 years of experience or Associates degree with a minimum of 5 years’ experience
  • Top Secret clearance with the ability to obtain access to Sensitive Compartmented Information (TS/SCI) + CI Poly

Responsibilities

  • O&M support
  • System Certificate renewals
  • PC/Server rebuild, tech refresh (phone and phone system deployment)

Preferred Qualifications

  • Experience in one or more of the following: Avaya Aura Platform, DHCP, Microsoft TAC, Power BI, TEAMS