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Senior Bizops Engineer
| Company | Mastercard |
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| Location | O’Fallon, MO, USA |
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| Salary | $94000 – $157000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
- Experience with algorithms, data structures, scripting, pipeline management, and software design.
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Ability to help debug and optimize code and automate routine tasks.
- Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
Responsibilities
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
- Practice sustainable incident response and blameless postmortems.
- Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover.
- Work with a global team spread across tech hubs in multiple geographies and time zones.
- Share knowledge and mentor junior resources.
Preferred Qualifications
- Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
- Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.
