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Quality Engineer

Quality Engineer

CompanyDematic
LocationMemphis, TN, USA
Salary$82872 – $115000
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • Five years of proven track record in Quality, preferably in an automation, logistics, manufacturing, or material handling environment.
  • Experience and strong skills in quality improvement techniques (i.e., CAPA, Root Cause Analysis (RCA), A3, 8D), and Continuous Improvement (CI) methodologies.
  • Experience applying Quality tools such as DFMEA, PFMEA, Control Plans, GR&R, Capability Studies, and Inspection Plan.
  • Experience reading engineering drawings and shown understanding of GD&T.
  • Solid understanding of ISO standards (9001, 14001, 45001).
  • Ability to operate independently and make decisions autonomously within a matrixed organization.

Responsibilities

  • Establish and maintain a quality culture approach across the warehouse and local team.
  • Support the operations team in the implementation and management of quality inspection processes for incoming materials, in-process activities, and outgoing shipments.
  • Support the management of the Quarantine Area, reviewing and analyzing non-conforming material to resolve issues.
  • Support the review and analysis of customer returns to lower customer claims.
  • Conduct root cause analysis and corrective/preventative actions (CAPA) to address quality non-conformances.
  • Drive improvement and lean initiatives as it relates to Quality activities in the facility, and with a supplier as needed.
  • Maintain and improve quality documentation, including standard operating procedures, work instructions, and training material.
  • Partner with MFG / Supplier Quality, CS Quality, Procurement, R&D, and Suppliers on investigations to better understand quality issues and prevent them from recurring through containment, corrective, and preventive actions.
  • Collect and analyze quality data to identify warehouse trends, and drive process improvements in collaboration with Customer Service Quality team for systemic issues.

Preferred Qualifications

  • Experience with SAP (Quality Management) preferred.
  • Lean Six Sigma Green Belt or Black Belt certification preferred.
  • Ability to travel, if needed (up to 15%).