Senior Solutions Engineer
| Company | Grafana Labs |
|---|---|
| Location | Washington, DC, USA, Philadelphia, PA, USA, Richmond, VA, USA, Baltimore, MD, USA |
| Salary | $198000 – $237000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Monitoring, Cloud computing, kubernetes or software development spaces
- First class written and oral communication skills to collaborate with remote-first internal teams and worldwide customers
- Technical mindset and a desire to grow technically
Responsibilities
- Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
- Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
- Deliver product and technical presentations to potential and existing customers
- Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
- Drive product conversations based on need and problems with customers
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
Preferred Qualifications
- Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
- Love solving technical challenges and thrive on bringing creative solutions to our customers
- Reside in Washington D.C, Maryland, Virginia or Pennsylvania (if PA – close proximity to DC metro area)