Forward Deployed Engineer

4+ years of software engineering experience, preferably in fast-paced or startup settings
Enjoy blending engineering with customer interaction, like a solutions architect or forward-deployed engineer
Skilled at solving complex problems and turning ambiguity into clear solutions
Strong communicator, able to explain technical concepts to diverse audiences
Empathetic and user-focused, with a passion for intuitive, problem-solving products
Comfortable working across the stack and exploring new technologies
Driven by impact and motivated by helping customers succeed

Guide technical implementation during customer onboarding and unblock complex workflows
Build custom tools and integrations, then evolve them into core product features
Identify patterns in customer needs and inform the product roadmap with real-world insights
Contribute across the stack to ship features and enhance internal tools
Collaborate across teams to deliver a seamless end-to-end customer experience
Increase customer team efficiency by automating manual processes