Operations Quality & CI Supervisor
| Company | CHEP |
|---|---|
| Location | Winder, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Adaptability
- Cross-Functional Work
- Data-Driven Decision Making
- Digital Literacy
- Emotional Intelligence
- Feedback
- Inclusive Leadership
- Innovation
- Inspiring Others
- Learn From Mistakes
- Mentorship
- Motivating Teams
- Prioritization
- Stakeholder Engagement
- Strategic Thinking
- Talent Development
Responsibilities
- Drive continuous improvement initiatives targeting key performance indicators (KPIs) to ensure that plant quality control meets or exceeds targets.
- Lead, organize, and report on group projects focused on enhancing quality systems and implementing continuous process improvements.
- Supervise, mentor, and coach quality department employees, addressing employee relations issues, and fostering a collaborative work environment.
- Partner with the Plant Manager to provide leadership in recruiting, training, developing, and evaluating the quality team to ensure effective execution of responsibilities.
- Ensure consistent execution of Standard Operating Procedures (SOPs) across the plant in compliance with the Quality Management System (QMS) and other relevant standards.
- Support cost and yield performance by overseeing quality-related aspects of the plant, in consultation with the Plant Manager, and contribute to the plant’s overall profitability.
- Collaborate with Health, Safety, and Environment (HSE) teams to promote and drive safety improvements across the plant, supporting the Zero Harm initiative.
- Develops and drives continuous improvement initiatives to ensure that the quality control function meets key performance indicator goals.
- Supervise and coordinate the work of all quality department employees.
- Provide hands-on leadership as a supervisor; responsible for mentoring and coaching all quality employees and working through employee relations issues.
- Drives compliance of CHEP quality guidelines at the service center.
- In partnership with Plant Manager, provide leadership to the quality staff to effectively recruit, train, develop, evaluate, motivate, delegate, and monitor their activities.
- Collaborates with plant leadership to ensure compliance to established policies.
- Ensure the consistent execution of all SOPs throughout the Plant in accordance with the QMS, PMS, Commercial Organization, and Global Supply Chain.
- Support cost control initiatives and process control within the Plant.
- Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plan in partnership with the overall P&L of the Plant.
- Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability.
- Ensure compliance through teamwork for all Standard Operating Procedures within the Plant.
- Manages and ensures proper documentation of all quality related documents for all plant personnel.
- Develop, lead, organize group projects targeting quality systems and continuous process improvements. Reports on progress and project deliverables.
- Partners with Regional Quality personnel and the greater quality team to resolve concerns and execute on strategic goals of the organization.
- Collaborates with Plant HSE Supervisor and HSE Plant Lead to support and drive Safety improvements (Zero Harm) across the Plant.
- Conduct and lead Train the Trainer program for all training personnel as it relates to quality.
Preferred Qualifications
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No preferred qualifications provided.