Quality Supervisor

Company	Jabil
Location	Leominster, MA, USA, Devens, MA, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Mid Level, Senior

Bachelor’s degree required.
5–6 years of relevant experience in manufacturing or quality operations.
Prior supervisory or team leadership experience required.
Strong leadership and interpersonal skills with the ability to coach and inspire.
Deep understanding of inspection techniques and quality processes.
Proficient in analyzing quality metrics and applying corrective action plans.
Skilled in Microsoft Office tools and relevant quality systems.
Strong organizational and problem-solving abilities.
Ability to work collaboratively across functions and communicate with all levels of the organization.

Recruit, hire, and retain qualified QC, Packout, and OBA personnel.
Develop and implement training programs based on industry and customer-specific requirements.
Provide consistent coaching, mentorship, and performance evaluations.
Foster a culture of accountability, recognition, and continuous improvement.
Create effective shift schedules for QC, Packout, and OBA operations.
Monitor departmental output and enforce adherence to customer specifications.
Backfill operator, inspector, or auditor roles as needed to support the team.
Run and analyze quality reports (e.g., DPM, OMI) to identify process gaps.
Participate in On-Time Delivery (OTD) meetings and drive corrective actions.
Conduct and coordinate periodic process audits and 5S inspections.
Ensure that OBA auditors serve as the customer’s “eyes” with accurate inspection methods.
Maintain compliance with IPC-A-610, J-STD-001, and other relevant standards.
Address inspection-related questions, troubleshoot problems, and ensure high-quality output.
Facilitate open communication across departments and teams.
Organize and present ideas clearly and professionally.
Adapt communication styles to meet the needs of individuals and teams.