Central Monitoring Desk Analyst
| Company | Marathon Petroleum |
|---|---|
| Location | Bowling Green, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Diploma or GED Required
- Bachelors Degree Preferred
- Strong communication, analytical, and problem-solving skills required
- Excellent written and verbal communication skills are needed to work with both internal and external customers
- Attention to detail is essential to complete this job on a day-to-day basis.
Responsibilities
- Analyzes, directs, and optimizes Terminal Operations using process monitoring software and other various applications, critical thinking and analytical/problem solving skills to ensure safe, reliable, and cost competitive operations in accordance with established policies and procedures.
- Manages alarm notifications, which are created from RAN (remote alarm notification) system, by notifying appropriate local terminal operations based on alarm description.
- Utilizes the Hauler Portal to review and approve or deny trailers after normal business hours.
- Supports field operations with the unattended third-party pipeline process by performing required FuelFacs tasks per procedure.
- Provides driver refresher training for third-party drivers for 180-day lockout and TNG Cert Expire.
- Provides strong customer service to internal and external business partners; ensures all policies and procedures are followed by the directed personnel; records all events in detail through ticket logging and distribution to affected personnel.
- Provides subject matter expertise on process monitoring software and associated applications to Terminal Operations and various business partners; ensures that process monitoring software and associated hardware, software and data communications are functioning properly.
- Communicates and collaborates with Terminal Operations, Terminal Services, IT, Marketing, and other business partners to ensure that all parties are aware of critical operating information.
- Assists with creating, updating, and reviewing policies and procedures.
Preferred Qualifications
- Bachelors Degree Preferred